Address ScotRail Customer Relations, PO BOX 7030 Fort William, PH33 6WX, Scotland, UK
Telephone: 0845 601 5929

We’re here to make your journey go as smoothly as possible. So we’ve put together information about the facilities available at all the 343 stations within our wide network. These train stations all have a variety of services and variable levels of access.

We want to get you there quickly, easily and with the best value ticket. And because we understand that all our customers are different, we have a range of fares. That way you can choose what suits you best.

Caledonian Sleeper Trains:
If you are looking for a way to beat the crowds and make better use of your time, why not travel overnight? Our Caledonian Sleepers are overnight train services that run between scotland and london euston – getting you to your destination refreshed in the morning.

The ScotRail franchise is now in its sixth year, and we are proud to say that our public performance measure (a combination of punctuality and reliability) and customer satisfaction have reached record highs.

We will continue to provide value for money services and to invest in train refurbishments leading to improve reliability and station enhancements to ensure a safer and more comfortable environment. Along with Transport Scotland, industry partners and stakeholders, we will build a rail network for the 21st century with services to match.

As you visit ‘ScotRail’, you may find interest in following listings . . .

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