Address Compass Building & Construction Services Ltd, Corrie Lodge Business Centre Corrie Lodge Millburn Road, Inverness IV2 3TP, Scotland, UK
Telephone: +44 (0)1463 710002
Fax: +44 (0)1463 718 787
Compass Building & Construction Services is the new name in the Highlands’ construction industry. Or at least it may appear that way at first glance. Having gained the benefit of three years of successful trading, Compass has already become an established building business. But looking a little closer, it’s easy to spot a cohesive team with a wealth of local experience that spans decades. That’s why Compass Is already making such an impressive mark in the Highlands. Despite the economic difficulties that are facing the industry as a whole, Compass is one of the fastest growing companies in the local industry.
When Executive asked Thorn Macleod, construction director at Compass, about such rapid growth from modest beginnings he pointed out that Compass is “big enough to count but small enough to care”. It’s a comment that captures the spirit of the team, whose singular focus on customer satisfaction is paying off with five star reviews.
Donald Mackenzie, the managing director, believes the secret of Compass’ success is its team’s strong association with the north of Scotland and a tireless pursuit of providing first class customer care: “Our team comes from, and is very much a part of, the Highland community and always takes great pride in the expert delivery of its projects for clients in terms of both quality and cost. It also means we have contacts in the farthest reaches of the region so we receive opportunities and can respond to issues, near or far, very quickly. We’re in the fortunate position that we can take on both large and small projects but still deliver a level of customer care that can only come from a local business firmly rooted in the community.”
This year, as Compass has expanded, it moved its offices to Corrie Lodge, a building that’s long been associated with construction in the Highland region. “Being in Corrie Lodge is important to us,” says Donald, “It’s a strategic office location, with a long construction history. Many of the team actually started their careers here so there’s definitely a triumphant feel in returning to raise the construction flag once again.”
Donald and Thorn have carefully selected their team to ensure it has experience in the broadest range of projects and the ability to deal with projects of almost any scale: Multi-million pound housing developments; bespoke eco-homes: private developments; retail parks; and government contracts.
In reaction to both the local and national arena, Compass has established a special works division that focuses on delivering insurance/repairs works in partnership with several of the key insurance brokers in the national arena.
The experienced special works team has also been responsible for the successful completion of many niche smaller building, renovation and refurbishment projects.
Recent projects which illustrate Compass’ diverse portfolio include a new sanctuary and renovations at Smithton-Culloden Free Church; a luxury lodge and recreational hall accommodating up to 18 guests in Strathcarron; commercial premises for Ness Motors in Inverness; and delivery of 160 affordable homes for housing associations throughout the Highlands and Islands.
Donald and Thorn have between them over 50 years’ experience in the building industry. Over that time they have developed a reputation for high quality project delivery in even the most difficult and challenging circumstances. Their network of tradesmen, suppliers and contacts is long established and they bring a tremendous “can do – will do” attitude to their projects.
So where do they want to navigate Compass in the future?
“The future looks bright for our Compass special works team, particularly from opportunities associated with our offering of reactive and planned maintenance to local and national businesses,” said Donald. “This, particularly, is a result of recent appointments as preferred contractor for several of the best known national insurance providers.”
Having operated last year from Caithness to Perthshire and from the Outer Hebrides to Aberdeenshire, Compass looks forward to strengthening its presence throughout these districts and indeed all areas in between during 2012 and beyond.
Thorn added: “Whilst we are ever alert to the prevailing conditions in the general economy, our contracting business stream continues to receive numerous opportunities and invitations to tender. We are particularly pleased with the level of repeat and referred business though we are equally keen to cultivate new working relationships as part of our planned and structured growth targets. Indeed, our growth to date has consistently bucked the trend.”
Donald concluded: “We’ve always been true to our northern roots and we always take our bearing from the Highlands. Whichever direction the client wants to take, we’ll travel with them.”As you visit ‘Compass Building & Construction Services Ltd’, you may find interest in following listings . . .